Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah B

Sarah B

September 2, 2025

5  out of  5
rating by Sarah B
"David is very friendly and knowledgeable. He answered my questions regarding what was different in NC and COL requirements."
Profile photo of Kat

Kat

September 2, 2025

5  out of  5
rating by Kat
"Perfect! My experience with Emilio Lopez State Farm was A++. Recently considered moving to NC and spoke with David regarding the move. He was well informed and even advised that we would either need a NC DL or 2 utilities with a NC address on them because that makes the transition go smoother if we have that up front. Very helpful with any questions or concerns we had and very friendly."
Profile photo of Michael Harrell

Michael Harrell

September 2, 2025

5  out of  5
rating by Michael Harrell
"Great insurance company to work with and are very helpful with any questions you may have. Will do everything they can to help resolve your issue."
Profile photo of Crystal Doumas

Crystal Doumas

August 28, 2025

5  out of  5
rating by Crystal Doumas
"I worked with this agency, not long ago with a lady named Tina Holloway. That was the agent that helped me try to find the best and cheapest rate for my sons rental insurance. I couldn't be more happier! I recommend her and this agency!!"
We responded:
"We appreciate you giving our office the opportunity to earn your business. Tina is an excellent agent and absolutely knowledgeable. I’m glad she was able to assist you every step of the way. "
Profile photo of Lindsey Stone

Lindsey Stone

August 28, 2025

5  out of  5
rating by Lindsey Stone
"👍🏼"
We responded:
"Thank you Lindsey 🙏🏼"
Profile photo of Morgan Holloway

Morgan Holloway

August 28, 2025

5  out of  5
rating by Morgan Holloway
"Great Company! Very Friendly!"
We responded:
"Thank you for your review Morgan."
Profile photo of Katherine Long

Katherine Long

July 2, 2025

5  out of  5
rating by Katherine Long
"Very professional, educated and goes above and beyond. I have reached out to Emilio on many occasions and he has always been able to help ! Great insurance provider !!!!"
We responded:
"Thank you for the review Katherine. We are a customer focused office looking to provide world class customer service to everyone. "
Profile photo of Joel Lopez

Joel Lopez

July 1, 2025

5  out of  5
rating by Joel Lopez
"Emilio and his staff are superb. I called in looking for an auto quote that wouldn't hurt my budget and they delivered. He answered all of my questions and even suggested coverages I wasn't aware I didn't have and explained their importance. If you are looking for an office that is detail oriented and customer focused look no further. I highly recommend you give them a call for all of your insurance needs. They are a one stop shop!"
We responded:
"Joel, we’re glad to have you in our office. It’s been an absolute pleasure working with you. Every customer has different needs and it is our job to learn what’s important to each one. Thank you for trusting our office and allowing us the opportunity to earn your business. We are a one stop shop for all of your insurance needs. Have a blessed day! "
Profile photo of Ixcela Hernandez

Ixcela Hernandez

July 1, 2025

5  out of  5
rating by Ixcela Hernandez
"I switched insurances and have never felt better about a decision! Working with Emilio has been nothing but great and easy going. He is so helpful and answers all of my questions and concerns. When I have things I have questions about or need to submit information he is always on top of it and guides me through what to do! I’m an so grateful, and so happy being a customer. He truly does go above and beyond!"
We responded:
"Ixcela, it is a pleasure working with you and your family. We strive to provide our customers with world class customer service. Thank you for trusting me and my office, for your insurance needs. We appreciate your business. "
Profile photo of Sable Freeman

Sable Freeman

June 26, 2025

5  out of  5
rating by Sable Freeman
"Tina is the best. Always there to answer questions and help whenever I need it!"
We responded:
"Thank you for your review. Tina is a team member with a track record for going above and beyond for our customers. We appreciate your business. "
Profile photo of Miquel Keaton

Miquel Keaton

February 25, 2025

5  out of  5
rating by Miquel Keaton
"Emilio was a real friendly. He broke every quote to me and Explained everything I needed to know about my policy!! One of the best salesman I ever met in my life you won’t regret!!"
We responded:
"Miquel, it was an absolute pleasure working with you today my friend. Anytime you need anything all you have to do is call. Best of luck on that promotion. We’ll be praying for you. "
Profile photo of Patrick Anderson

Patrick Anderson

November 16, 2024

1  out of  5
rating by Patrick Anderson
"Poor customer service from Brighton, over the last couple of years. I was driving around with revoked plates for 3 months because he couldn't send an email to the state for changing insurance carrier?? With rising costs"
We responded:
"Thanks for your review Patrick. We have records with dates you requested that were sent in a timely manner to the Department of Motor Vehicles. I invite you to the office to have you review them. Have a good evening. "
Profile photo of Jabari Brown

Jabari Brown

August 16, 2024

5  out of  5
rating by Jabari Brown
"Brighton Freeman you are phenomenal, you were very helpful on a moments notice and you turned a good day into a great one!! Thanks Again"
We responded:
"Hey Jabari, I’m glad you feel strongly about Brighton he is a great team member eager to help our customers find the best rates and answer questions. Don’t hesitate to reach out with any concerns. Have a blessed day pal! "
Profile photo of Rafael Salas

Rafael Salas

August 5, 2024

5  out of  5
rating by Rafael Salas
"Emilio is one of the most honest and sincere person I know. He is a man who is more concerned about you feeling protected rather than taking your money. He is a great guy to work with and makes you feel like life long friends with every call."
We responded:
"Thank you for the kind words Rafael. We appreciate your business and will continue to strive to deliver our customers with a world class experience at our office. "
Profile photo of Chante Pheasant

Chante Pheasant

August 1, 2024

5  out of  5
rating by Chante Pheasant
"If you are looking for a insurance provider that is willing to go the extra mile to make you feel like family you have found the right place Emilio and Brighton are wonderful they go above and beyond to make sure you have the right coverage for you and your family! To car insurance home insurance and life insurance!! They are reasonable, friendly and they make you feel comfortable! If you have any questions they are prepared to have the right answer for you!! Highly recommend! Thank you guys for your help!"
We responded:
"Thank you Chante. I appreciate your feedback. Don’t ever hesitate to reach out with any questions or concerns. We want to make sure you and your family are always taken care of. "
Profile photo of Papa-Nii Houser

Papa-Nii Houser

August 1, 2024

5  out of  5
rating by Papa-Nii Houser
"The best and most incredible people you will ever have the pleasure to meet and work with to get you the best for you and your family. Emilio and Brighton, thank you so much for taking care of me and my family."
We responded:
"We appreciate your business Papa-Nii. Thank you for trusting our office to manage your risk of everyday life. "
Profile photo of emely ortega

emely ortega

May 8, 2024

5  out of  5
rating by emely ortega
"great customer service !"
We responded:
"Thank you Emely. Remember to reach out anytime with any question or concerns. "
Profile photo of Kenneth Tackett

Kenneth Tackett

October 31, 2023

5  out of  5
rating by Kenneth Tackett
"Have you ever walked into a place that you never been before and felt like family? Me either, until today. My insurance bill was up to 400$ and I decided to make a change. All state would not be bothered to even negotiate a price despite me having a perfect driving record. That all changed when I walked into state farm of Statesville and met this legend Emilio Lopez. Every one knows shopping for insurance is a drag but not for Emilio. I felt like family the second he introduced himself and not in the sneaky conniving salesperson way. Emilio was human, respectful and made shopping for insurance fun. Not to mention he cut my bill in half! If you need insurance or if you already have it I don't care how good you think you got it, go see Emilio Lopez. I can personally say you will walking away with new insurance and feeling like family. He goes beyond being a good neighbor. 5 stars just simply is not enough. So I had to leave a review."
We responded:
"Hey Kenneth, Im thrilled we could help you and your family. I’m glad we have gotten to know each other over time. Remember we are here to help with all of your needs. "
Profile photo of Debbie Bonin

Debbie Bonin

July 28, 2023

5  out of  5
rating by Debbie Bonin
"Mr Emilio has always gone above and beyond to assist me. I would recommend this office to anyone."
We responded:
"Thank you for the kind words Debbie. We pride ourselves in our promise to deliver the best customer service experience in the office. Thank you for allowing me to be your risk manager. "
Profile photo of Cecil McElveen

Cecil McElveen

July 6, 2023

1  out of  5
rating by Cecil McElveen
"Not reliable or accountable. I had to fire them."
We responded:
"Thank you for the feedback Cecil, as it helps us to continue to learn and grow. Have a blessed day. "
Profile photo of Erick Gonzalez

Erick Gonzalez

June 6, 2023

5  out of  5
rating by Erick Gonzalez
"Emilio lopez one of the best person to ask for help he will you in everthing you need. THE BEST OF THE BEST!!!"
We responded:
"We appreciate your business Erick. Thank you for the kind words. "
Profile photo of alesia Boggs

alesia Boggs

April 28, 2023

5  out of  5
rating by alesia Boggs
"This is the most warm and welcoming office I have been to. From the moment I walked through the door I felt such a positive energy! I was greeted by everyone with a kind word and a smile - Emilio and his staff have EXCELLENT customer service skills! In today’s world where kindness does not seem to matter Emilio stands above the rest in treating you with kindness and respect!!! For any of your insurance needs, I give them TEN stars!!"
We responded:
"Thank you Alesia, we love having you in the office. "
Profile photo of Alexander Casanova

Alexander Casanova

April 27, 2023

5  out of  5
rating by Alexander Casanova
"Best insurance firm out there, They made everything quick, simple and easy for me! They also made me feel like family."
We responded:
"We appreciate your business Alexander and welcome to my State Farm family. We want to make sure all your insurance needs are met. Reach out to us any time. "
Profile photo of 최현수

최현수

April 26, 2023

5  out of  5
rating by 최현수
"Got the insurance for my motorcycle here and it was such a clean and quick process. Plus better rates than any other insurance agency I checked out. Totally recommend."
We responded:
"We are here to make sure you have the absolute best customer service experience at the most affordable price. Enjoy riding the bike and be safe. "
Profile photo of Brian Sorroza

Brian Sorroza

April 26, 2023

5  out of  5
rating by Brian Sorroza
"Emilio is a great guy would definitely recommend to work with him very intellectual & kind."
We responded:
"Thank you for the kind words Brian. We do our best for all our new and existing customers. "