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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jabari Brown

Jabari Brown

August 16, 2024

5  out of  5
rating by Jabari Brown
"Brighton Freeman you are phenomenal, you were very helpful on a moments notice and you turned a good day into a great one!! Thanks Again"
We responded:
"Hey Jabari, I’m glad you feel strongly about Brighton he is a great team member eager to help our customers find the best rates and answer questions. Don’t hesitate to reach out with any concerns. Have a blessed day pal! "
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Rafael Salas

August 5, 2024

5  out of  5
rating by Rafael Salas
"Emilio is one of the most honest and sincere person I know. He is a man who is more concerned about you feeling protected rather than taking your money. He is a great guy to work with and makes you feel like life long friends with every call."
We responded:
"Thank you for the kind words Rafael. We appreciate your business and will continue to strive to deliver our customers with a world class experience at our office. "
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Chante Pheasant

August 1, 2024

5  out of  5
rating by Chante Pheasant
"If you are looking for a insurance provider that is willing to go the extra mile to make you feel like family you have found the right place Emilio and Brighton are wonderful they go above and beyond to make sure you have the right coverage for you and your family! To car insurance home insurance and life insurance!! They are reasonable, friendly and they make you feel comfortable! If you have any questions they are prepared to have the right answer for you!! Highly recommend! Thank you guys for your help!"
We responded:
"Thank you Chante. I appreciate your feedback. Don’t ever hesitate to reach out with any questions or concerns. We want to make sure you and your family are always taken care of. "
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Papa-Nii Houser

August 1, 2024

5  out of  5
rating by Papa-Nii Houser
"The best and most incredible people you will ever have the pleasure to meet and work with to get you the best for you and your family. Emilio and Brighton, thank you so much for taking care of me and my family."
We responded:
"We appreciate your business Papa-Nii. Thank you for trusting our office to manage your risk of everyday life. "
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emely ortega

May 8, 2024

5  out of  5
rating by emely ortega
"great customer service !"
We responded:
"Thank you Emely. Remember to reach out anytime with any question or concerns. "
Profile photo of Kenneth Tackett

Kenneth Tackett

October 31, 2023

5  out of  5
rating by Kenneth Tackett
"Have you ever walked into a place that you never been before and felt like family? Me either, until today. My insurance bill was up to 400$ and I decided to make a change. All state would not be bothered to even negotiate a price despite me having a perfect driving record. That all changed when I walked into state farm of Statesville and met this legend Emilio Lopez. Every one knows shopping for insurance is a drag but not for Emilio. I felt like family the second he introduced himself and not in the sneaky conniving salesperson way. Emilio was human, respectful and made shopping for insurance fun. Not to mention he cut my bill in half! If you need insurance or if you already have it I don't care how good you think you got it, go see Emilio Lopez. I can personally say you will walking away with new insurance and feeling like family. He goes beyond being a good neighbor. 5 stars just simply is not enough. So I had to leave a review."
We responded:
"Hey Kenneth, Im thrilled we could help you and your family. I’m glad we have gotten to know each other over time. Remember we are here to help with all of your needs. "
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Debbie Bonin

July 28, 2023

5  out of  5
rating by Debbie Bonin
"Mr Emilio has always gone above and beyond to assist me. I would recommend this office to anyone."
We responded:
"Thank you for the kind words Debbie. We pride ourselves in our promise to deliver the best customer service experience in the office. Thank you for allowing me to be your risk manager. "
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Cecil McElveen

July 6, 2023

1  out of  5
rating by Cecil McElveen
"Not reliable or accountable. I had to fire them."
We responded:
"Thank you for the feedback Cecil, as it helps us to continue to learn and grow. Have a blessed day. "
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Erick Gonzalez

June 6, 2023

5  out of  5
rating by Erick Gonzalez
"Emilio lopez one of the best person to ask for help he will you in everthing you need. THE BEST OF THE BEST!!!"
We responded:
"We appreciate your business Erick. Thank you for the kind words. "
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alesia Boggs

April 28, 2023

5  out of  5
rating by alesia Boggs
"This is the most warm and welcoming office I have been to. From the moment I walked through the door I felt such a positive energy! I was greeted by everyone with a kind word and a smile - Emilio and his staff have EXCELLENT customer service skills! In today’s world where kindness does not seem to matter Emilio stands above the rest in treating you with kindness and respect!!! For any of your insurance needs, I give them TEN stars!!"
We responded:
"Thank you Alesia, we love having you in the office. "
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Alexander Casanova

April 27, 2023

5  out of  5
rating by Alexander Casanova
"Best insurance firm out there, They made everything quick, simple and easy for me! They also made me feel like family."
We responded:
"We appreciate your business Alexander and welcome to my State Farm family. We want to make sure all your insurance needs are met. Reach out to us any time. "
Profile photo of 최현수

최현수

April 26, 2023

5  out of  5
rating by 최현수
"Got the insurance for my motorcycle here and it was such a clean and quick process. Plus better rates than any other insurance agency I checked out. Totally recommend."
We responded:
"We are here to make sure you have the absolute best customer service experience at the most affordable price. Enjoy riding the bike and be safe. "
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Brian Sorroza

April 26, 2023

5  out of  5
rating by Brian Sorroza
"Emilio is a great guy would definitely recommend to work with him very intellectual & kind."
We responded:
"Thank you for the kind words Brian. We do our best for all our new and existing customers. "
Profile photo of erdulfo Barrientos

erdulfo Barrientos

April 14, 2023

5  out of  5
rating by erdulfo Barrientos
"La experiencia fue excelente. Emilio y sus trabajadores me ayudaron con el seguro de mi negocio. Los recomiendo a todos."
We responded:
"Muchas gracias por su comentario Erdulfo fue un placer trabajar con usted. "
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Lee Mastin

February 23, 2023

5  out of  5
rating by Lee Mastin
"Trustworthy, hardworking, compassionate, family oriented, dependable…all the words you want to hear about your insurance company are the very words to describe Emilio and his awesome team! Needed insurance for my start up company and they had me a quote by the end of the day and as soon as my LLC came through we were set! Great rates but more importantly great people that love their community!"
We responded:
"We appreciate your feedback Lee. It’s an absolute pleasure to work with you. "
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peter bowles

February 22, 2023

5  out of  5
rating by peter bowles
"The agents here are very professional and extremely friendly. They make a task I don’t want to deal with simple and easy to accomplish and i am very grateful to deal with a sincere and happy team. Thank you and Keep up the great work !!"
We responded:
"Leave the heavy lifting to us Pete. We are here to make sure our customer needs are met to their expectations. "
Profile photo of Nick Pallotti

Nick Pallotti

February 22, 2023

5  out of  5
rating by Nick Pallotti
"I have been with Emilio Lopez State farm for over and year and they have always provided the best customer service and coverage rates for me and my family not only with car insurance but also with life insurance I highly recommend this office for anyone looking for any insurance coverages."
We responded:
"We appreciate your business Nick. It’s been a pleasure working with you and your family."
Profile photo of Liz Petree

Liz Petree

February 21, 2023

5  out of  5
rating by Liz Petree
"Emilio and his staff are the most helpful and friendly agents! I know that I can call or stop by and I am always helped immediately! They also are constantly looking for things to do in our community to make it even better, like blood drives and sponsoring/volunteering for our downtown events. I highly recommend this agency!"
We responded:
"We love having you in the office Liz. We appreciate you giving us the opportunity to earn your business. "
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Anjelu Sajetta

February 16, 2023

5  out of  5
rating by Anjelu Sajetta
"They are like an extended family and Brighton is fanominal in providing all my needs and they definitely go above and beyond for there clients and act as if we were family maybe not by blood but definitely family by cause of crossed roads. Thank you Emilio and for your team."
We responded:
"It’s always a pleasure having you in the office Anjelu. I know Brighton takes pride in his work and making sure your needs are met. "
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David Phoso

February 2, 2023

5  out of  5
rating by David Phoso
"I Was Please 🙏🏿 With The Sales Team Of State Farm Who Helped Me . He Sounded More Knowledgeable ."
We responded:
"Thank you David. We appreciate you stopping by and giving us the opportunity to earn your business. "
Profile photo of Crystal Doumas

Crystal Doumas

February 1, 2023

5  out of  5
rating by Crystal Doumas
"I worked with this agency, not long ago with a lady named Tina Holloway. That was the agent that helped me try to find the best cheapest rate for my insurance with the same coverage. She worked for days and did an excellent job with helping me find the best rate. While she was working on finding me the best rate, she stayed in touch with me, letting me know where she was at in the whole process. I highly recommend, her and this agency for all of your insurance needs. They have absolutely went above and beyond anyone else I have ever worked with thank you Tina Holloway and the Emilio Lopez, state farm insurance agency."
We responded:
"We appreciate you giving our office the opportunity to earn your business. Tina is an excellent agent and absolutely knowledgeable. I’m glad she was able to assist you every step of the way. "
Profile photo of Gary Murdock

Gary Murdock

January 20, 2023

5  out of  5
rating by Gary Murdock
"Well for one let me tell you. I was speaking with Brighton. He was so amazing and down to earth. We were on the phone like two guys who grew up together. So informative and knowledgeable. And an overall good person. I’m am so looking forward to my business with State Farm. Thank you Brighton."
We responded:
"It’s a pleasure to work with you Gary. I’m glad your experience with Brighton was pleasant. "
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Nicholas Smith

January 7, 2023

5  out of  5
rating by Nicholas Smith
"He is the Best and Kindest Agent I've ever met. He took time out of his day to give me several different quotes even if he couldn't beat my current rate; however I'm thinking about switching just due to the relationship and customer service. Highly Recommend."
We responded:
"We appreciate the kind words Nick. We look forward to continuing to work with you. "
Profile photo of Laura Holloway

Laura Holloway

December 19, 2022

5  out of  5
rating by Laura Holloway
"Emilio and his team are very professional and friendly. They answered all of my questions and listened to my concerns. I highly recommend giving them a call for all of your insurance needs."
We responded:
"Thank you for your review Laura. We strive to provide the best customer service possible. The only way to do this is by listening to our customers. Please reach out to us anytime. Happy holidays!"
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Brandon Davis

September 14, 2022

5  out of  5
rating by Brandon Davis
"Amazing insurance agency! Emilio returned my calls and helped with every step along the way when I was moving. Even though I had to leave the state, he treated me with the same care he always had. I recommend this place for anything insurance related!!"
We responded:
"We appreciate your business Brandon. We hope that wherever you go, you continue to choose State Farm for all your insurance needs."