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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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emely ortega

May 8, 2024

5  out of  5 rating by emely ortega
"great customer service !"
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Kenneth Tackett

October 31, 2023

5  out of  5 rating by Kenneth Tackett
"Have you ever walked into a place that you never been before and felt like family? Me either, until today. My insurance bill was up to 400$ and I decided to make a change. All state would not be bothered to even negotiate a price despite me having a perfect driving record. That all changed when I walked into state farm of Statesville and met this legend Emilio Lopez. Every one knows shopping for insurance is a drag but not for Emilio. I felt like family the second he introduced himself and not in the sneaky conniving salesperson way. Emilio was human, respectful and made shopping for insurance fun. Not to mention he cut my bill in half! If you need insurance or if you already have it I don't care how good you think you got it, go see Emilio Lopez. I can personally say you will walking away with new insurance and feeling like family. He goes beyond being a good neighbor. 5 stars just simply is not enough. So I had to leave a review."
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Debbie Bonin

July 28, 2023

5  out of  5 rating by Debbie Bonin
"Mr Emilio has always gone above and beyond to assist me. I would recommend this office to anyone."
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Cecil McElveen

July 6, 2023

1  out of  5 rating by Cecil McElveen
"Not reliable or accountable. I had to fire them."
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Erick Gonzalez

June 6, 2023

5  out of  5 rating by Erick Gonzalez
"Emilio lopez one of the best person to ask for help he will you in everthing you need. THE BEST OF THE BEST!!!"
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alesia Boggs

April 28, 2023

5  out of  5 rating by alesia Boggs
"This is the most warm and welcoming office I have been to. From the moment I walked through the door I felt such a positive energy! I was greeted by everyone with a kind word and a smile - Emilio and his staff have EXCELLENT customer service skills! In today’s world where kindness does not seem to matter Emilio stands above the rest in treating you with kindness and respect!!! For any of your insurance needs, I give them TEN stars!!"
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Alexander Casanova

April 27, 2023

5  out of  5 rating by Alexander Casanova
"Best insurance firm out there, They made everything quick, simple and easy for me! They also made me feel like family."
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April 26, 2023

5  out of  5 rating by 최현수
"Got the insurance for my motorcycle here and it was such a clean and quick process. Plus better rates than any other insurance agency I checked out. Totally recommend."
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Brian Sorroza

April 26, 2023

5  out of  5 rating by Brian Sorroza
"Emilio is a great guy would definitely recommend to work with him very intellectual & kind."
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erdulfo Barrientos

April 14, 2023

5  out of  5 rating by erdulfo Barrientos
"La experiencia fue excelente. Emilio y sus trabajadores me ayudaron con el seguro de mi negocio. Los recomiendo a todos."
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Lee Mastin

February 23, 2023

5  out of  5 rating by Lee Mastin
"Trustworthy, hardworking, compassionate, family oriented, dependable…all the words you want to hear about your insurance company are the very words to describe Emilio and his awesome team! Needed insurance for my start up company and they had me a quote by the end of the day and as soon as my LLC came through we were set! Great rates but more importantly great people that love their community!"
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peter bowles

February 22, 2023

5  out of  5 rating by peter bowles
"The agents here are very professional and extremely friendly. They make a task I don’t want to deal with simple and easy to accomplish and i am very grateful to deal with a sincere and happy team. Thank you and Keep up the great work !!"
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Nick Pallotti

February 22, 2023

5  out of  5 rating by Nick Pallotti
"I have been with Emilio Lopez State farm for over and year and they have always provided the best customer service and coverage rates for me and my family not only with car insurance but also with life insurance I highly recommend this office for anyone looking for any insurance coverages."
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Liz Petree

February 21, 2023

5  out of  5 rating by Liz Petree
"Emilio and his staff are the most helpful and friendly agents! I know that I can call or stop by and I am always helped immediately! They also are constantly looking for things to do in our community to make it even better, like blood drives and sponsoring/volunteering for our downtown events. I highly recommend this agency!"
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Anjelu Sajetta

February 16, 2023

5  out of  5 rating by Anjelu Sajetta
"They are like an extended family and Brighton is fanominal in providing all my needs and they definitely go above and beyond for there clients and act as if we were family maybe not by blood but definitely family by cause of crossed roads. Thank you Emilio and for your team."
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David Phoso

February 2, 2023

5  out of  5 rating by David Phoso
"I Was Please 🙏🏿 With The Sales Team Of State Farm Who Helped Me . He Sounded More Knowledgeable ."
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Crystal Doumas

February 1, 2023

5  out of  5 rating by Crystal Doumas
"I worked with this agency, not long ago with a lady named Tina Holloway. That was the agent that helped me try to find the best cheapest rate for my insurance with the same coverage. She worked for days and did an excellent job with helping me find the best rate. While she was working on finding me the best rate, she stayed in touch with me, letting me know where she was at in the whole process. I highly recommend, her and this agency for all of your insurance needs. They have absolutely went above and beyond anyone else I have ever worked with thank you Tina Holloway and the Emilio Lopez, state farm insurance agency."
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Gary Murdock

January 20, 2023

5  out of  5 rating by Gary Murdock
"Well for one let me tell you. I was speaking with Brighton. He was so amazing and down to earth. We were on the phone like two guys who grew up together. So informative and knowledgeable. And an overall good person. I’m am so looking forward to my business with State Farm. Thank you Brighton."
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Nicholas Smith

January 7, 2023

5  out of  5 rating by Nicholas Smith
"He is the Best and Kindest Agent I've ever met. He took time out of his day to give me several different quotes even if he couldn't beat my current rate; however I'm thinking about switching just due to the relationship and customer service. Highly Recommend."
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Laura Holloway

December 19, 2022

5  out of  5 rating by Laura Holloway
"Emilio and his team are very professional and friendly. They answered all of my questions and listened to my concerns. I highly recommend giving them a call for all of your insurance needs."
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Brandon Davis

September 14, 2022

5  out of  5 rating by Brandon Davis
"Amazing insurance agency! Emilio returned my calls and helped with every step along the way when I was moving. Even though I had to leave the state, he treated me with the same care he always had. I recommend this place for anything insurance related!!"
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Tony M

September 1, 2022

5  out of  5 rating by Tony M
"Our family didn’t have to search far for better rates. Not only did we wind up saving a lot of money, the feel good family experience was top notch! Emilio and his staff offer that, and so much more. If you are searching for a wonderful agency that won’t treat you like a random number, look no further!"
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Shell Tnt

August 30, 2022

5  out of  5 rating by Shell Tnt
"you guys are awesome and great prices along with customer service‼😊"
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Cynthia Medina

August 25, 2022

5  out of  5 rating by Cynthia Medina
"Estoy muy agradecida con mi experiencia con State Farm pero en especial con Emilio López y con Brighton Freeman por que son uno de los mejores agentes que he conocido de State Farm tienen un alto nivel de calidad y de ética profesional y del servicio al cliente aplican todo su conocimiento y su experiencia para ayudar a sus clientes, Emilio López tiene una excelencia en servicio al cliente que hasta ahora no había conocido a alguien que se preocupara en tomarse de su tiempo para contestar todas las preguntas que pudieran surgir en mi humilde opinión la satisfacción es su mejor sello de garantía aún por razones personales tuve que dejar la Familia de State Farm Emilio y Brighton me siguieron dando un excelente servicio al cliente y se tomaron el tiempo de ayudarme a resolver un inconveniente que surgió con una carta que había recibo del DMV el agente Brighton Freeman aunque no había tenido el gusto de conocerlo anteriormente me trato con mucho respeto y profesionalismo y dedicación a resolver mi asunto con el departamento del DMV no tengo más que palabras de agradecimiento hacia ellos y su oficina en 219 S Tradd Street, Statesville, NC 28677-5859 Espero en un futuro no muy lejano volver a ser parte de su Familia de State Farm"
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Gracen Pallotti

August 16, 2022

5  out of  5 rating by Gracen Pallotti
"Emilio is such a great agent and he’s always willing to help find the best deals for his people. I highly recommend going to Emilio for any of your insurance needs. You won’t find anyone better!"